Food & Beverage Manager (S25)

2 weeks ago

Corfu, Ionian Islands, Greece Ella Hotels and Resorts Full time

Ella Resorts is a unique collection of luxury eco-chic resorts in the wider Mediterranean region, with a portfolio consisting of 5 seaside lifestyle resorts in Rhodes, Corfu and Crete. Each property assimilates and is designed to highlight the unique characteristics of its host location within a carefully selected setting rich in Greek history, culture, and stunning landscapes. In order to support our rapid growth we are seeking to hire an experienced and visionary Food and Beverage Manager.

Position Summary

Our new F&B Manager will be the ambassador of our F&B Service Excellence Culture at our fully renovated resort in Corfu, Alkyna Lifestyle Beach Resort, opening its doors for the season 2025. She/he will be responsible for supervising and developing the F&B Team, and providing high quality services and memorable experiences to our guests. This is a great opportunity for someone who aspires to develop her/himself and become part of an innovative and vibrant team of hospitality professionals who aim high

The F&B Manager is responsible for all the food and beverage operations, including all banqueting, restaurant, beverage and room service operations. She/he oversees guest and employee satisfaction, maintaining Ella Resorts Standards and meeting financial goals. Also, she/he demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations.

Scope

  • Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments
  • Maintains a positive cost management index for kitchen and restaurant operations
  • Utilizes budgets to understand financial objectives
  • Manages the Food and Beverage departments
  • Supervises and manages all F&B employees
  • Provides proactive coaching and counseling to team members
  • Monitors and maintains the productivity level of employees
  • Develops specific goals and plans to prioritize, organize, and accomplish work
  • Responds quickly and proactively to guest's concerns
  • Provides services that are above and beyond for guest satisfaction and retention
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed
  • Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the guests daily
  • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance
  • Conducts performance reviews in a timely manner

Requirements

  • Three or more years working experience in a similar role in 5-star hotels
  • Degree / Diploma in Tourism or WSET 
  • Excellent knowledge of English language 
  • A second language (French, German, Russian, or Italian) will be considered as a plus 

Position Attributes

  • Flexibility to respond to a range of different work situations 
  • Passion for delivering exceptional levels of guest service 
  • Negotiation and excellent Communication skills 
  • Pleasant personality, customer oriented 

Benefits

  • Competitive remuneration package & benefits
  • Career advancement in a fast growing organization
  • Continuous learning & development within a transparent & inclusive working environment
  • Collaborative working environment
  • Accommodation & meals

Ella Resorts are dedicated to providing exceptional guest experiences across its brand and our amazing Team members are at the heart of it.

Join us today to build our future together.

All applications will be acknowledged and treated as strictly confidential.

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