Czech Speaking Customer Support for Transportation Services
5 days ago
Patrique Mercier Recruitment JP is thrilled to present a fantastic opportunity for a Czech Speaking Customer Support Representative for Transportation Services, based in the vibrant city of Athens, Greece This position is ideal for individuals seeking a dynamic work environment where they can utilize their language skills while experiencing the rich culture and history of Greece.
As a member of our customer support team, you will be responsible for assisting Czech-speaking clients with their inquiries and providing information about transportation services. You will play a pivotal role in ensuring that our customers have a seamless and enjoyable experience. If you are passionate about customer service, enjoy working in a fast-paced environment, and are eager to contribute to a collaborative team, we invite you to apply
Responsibilities- Provide outstanding customer service to Czech-speaking clients through various communication channels, including phone, email, and chat.
- Assist customers with inquiries about transportation services, bookings, and travel plans.
- Resolve customer issues efficiently and ensure customer satisfaction.
- Document customer interactions and feedback accurately in the CRM system.
- Engage in training programs to enhance your skills and knowledge of services offered.
- Work collaboratively with team members to improve the overall customer experience.
Requirements
- Fluency in Czech and English, both written and spoken.
- Strong communication and interpersonal skills with a customer-focused mindset.
- Ability to work effectively in a team-oriented and fast-paced environment.
- Problem-solving skills with a detail-oriented approach.
- A willingness to learn and adapt to new challenges.
- A positive attitude and the desire to help customers.
- Previous customer service experience is a plus but not mandatory.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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