Portuguese Language Expert Specialist

1 day ago

Athens, Attica, Greece beBeeCustomer Full time
Expert Portuguese Language Support Specialist

This role involves delivering exceptional support to customers who communicate in Portuguese, utilizing your fluency in the language and technical expertise to provide solutions to complex issues. The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to troubleshoot problems efficiently.

The successful candidate will work as part of a dynamic team, collaborating with colleagues to identify and resolve customer queries. Responsibilities include providing personalized support to clients, identifying opportunities to enhance their experience, and escalating issues that require further attention.

As an Expert Portuguese Language Support Specialist, you will be responsible for developing and maintaining relationships with customers, ensuring that their needs are met through effective communication and problem-solving. This is an exciting opportunity for someone who is passionate about languages, culture, and customer satisfaction.

To succeed in this role, you should possess excellent communication skills, both written and verbal, and be able to effectively articulate complex ideas in a clear and concise manner. You will also need to be proficient in using various software tools and technologies to deliver high-quality support.

Key qualifications for this position include:
  • Fluency in Portuguese language and excellent communication skills.
  • Good command of English language (B2+).
  • Experience in sales and technical support roles.
  • Ability to analyze complex problems and develop creative solutions.
  • Strong analytical and problem-solving skills.

Benefits:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Support for relocation to Greece, including flight tickets, accommodation, and house searching assistance.
  • Free online Greek language courses.
  • State-of-the-art premises with relaxing break areas.

What We Offer:
  • A diverse and inclusive work environment.
  • Equal opportunities for all employees regardless of gender, ethnicity, religion, culture, or age.
  • Professional training and certification programs.
  • Community and social responsibility initiatives.

Why Join Us?

By joining our team, you will become part of a global organization that values diversity, inclusion, and employee well-being. We offer a supportive and collaborative work environment, where you can grow professionally and personally. As an Expert Portuguese Language Support Specialist, you will have the opportunity to make a real impact on customers' lives, while developing your skills and expertise in a fast-paced and dynamic industry.

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