
Technical Support Specialist
3 days ago
This role involves working with clients to resolve technical issues related to business software products. The ideal candidate will have a strong background in computer science and be proficient in operating systems, office software packages, and network services.
Key Responsibilities:
- Installation and technical support on client premises
- Supporting users remotely via remote desktop
- Helping customers over the phone with their technical issues
Required Skills and Qualifications:
- Degree in Computer Science or relevant field
- Good knowledge of operating systems, Office software package, and LAN/WAN network services
- Ability to diagnose and troubleshoot equipment malfunctions (servers/PCs)
- Driver's license
- Responsibility and reliability
- Strong Communication skills
- Proficiency in English
Benefits:
- Flexibility to work shifts across Monday to Sunday
- Two days off scheduled during the week
- Supportive team and real growth opportunities
Nice to Have:
- Knowledge of Windows Server, SQL Server
- 2 years of experience in catering establishments
- Software installation and Wi-Fi network setup
- PC hardware assembly
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