Head of IT Infrastructure Services

2 days ago

Athens, Attica, Greece beBeeInnovation Full time

Job Title:
Head of IT Operations

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Job Description:

The Head of IT Operations is responsible for ensuring the stability, security, and efficiency of IT infrastructure and operational services. This includes leading teams across infrastructure, network, Linux administration, and client services.

This role drives modernization of IT operations and ensures alignment with overall enterprise strategy through automation, standardization, and service improvement.

Key Responsibilities:

  • Lead the transformation of IT operations through automation and standardization.
  • Drive a cloud-first strategy with AWS as the core platform.
  • Ensure secure, resilient, and scalable infrastructure services.
  • Align operations with broader IT and business strategy.
  • Establish and optimize ITSM processes and tools.
  • Manage infrastructure budgets and drive cost optimization.
  • Build and lead a strong IT operations leadership team.
  • Act as trusted advisor to IT and business stakeholders.
  • Collaborate with the Information Security Officer to ensure operational security standards are met.
  • Evaluate and adopt emerging infrastructure technologies.
  • Oversee services delivered by external partners and cloud providers.
  • Support IT integration during M&A activities.

Required Skills and Qualifications:

  • Proven leadership in global or multi-site IT operations environments.
  • Strong skills in infrastructure strategy, process improvement, and delivery models.
  • Hands-on experience in AWS-based environments.
  • Working knowledge of Azure in enterprise environments.
  • Familiarity with nearshore/offshore resource models and vendor management.
  • Understanding of infrastructure-as-code, monitoring platforms, and self-service delivery models.
  • Experience with organizational change and implementing new IT architectures.
  • Excellent communication and stakeholder management capabilities.

Qualifications & Experience:

  • Several years of experience in senior IT operations leadership roles.
  • 5+ years of experience managing IT infrastructure, with a strong focus on AWS.
  • Experience in complex, global enterprise environments.
  • Proven track record in hybrid cloud and on-prem IT operations.
  • Degree in Computer Science, Engineering, or related field.
  • AWS certifications are a plus.

Requirements:

  • Greek/EU/Schengen-zone citizen, or holder of work permit for Greece.

Benefits:

  • Work in a multicultural and international company with over 60 different nationalities.
  • Project-based activities working with colleagues distributed across the globe.
  • Start-up and innovation mindset while scaling up processes and efficiencies.
  • Modern offices located in Maroussi region with nearby Metro, Suburban, and Bus lines.
  • Hybrid working model and flexible working hours.
  • Work from abroad days.
  • Strong learning environment and regular career discussions.
  • Bonus and Shares (RSUs).
  • Medical/Life Insurance and Private Pension Plan.
  • Lunch allowance, parking lot, or public transportation card.
  • Relocation package.

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