
Travel Support Specialist
3 days ago
**About the Role:**
We are seeking a skilled Travel Support Specialist to join our dynamic team. As a remote worker, you will be responsible for handling customer inquiries via phone, email, and chat, resolving booking issues, and providing platform support.
**Key Responsibilities:**
- Handle inbound customer inquiries and resolve booking issues in a timely and efficient manner.
- Provide top-quality service while adhering to KPIs.
- Work rotating shifts, including weekends, to meet customer needs.
**Requirements:**
To succeed in this role, you must have:
- C2 level of proficiency in written and spoken German along with B2 level in English.
- EU citizenship or a valid residence card with full market access.
- Already reside in Greece or relocate at least 7 days before starting work.
- Internet speed test that meets remote work requirements.
**Benefits Package:**
We offer a comprehensive benefits package, including:
- Salary: EUR 1,380 x 14 months
- Private health and life insurance
- 25 days annual leave
- EUR 50 monthly meal voucher
- Full equipment provided for remote work
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