Travel Support Specialist

3 days ago


Piraeus, Attica, Greece beBee Careers Full time
Travel Support Specialist

**About the Role:**
We are seeking a skilled Travel Support Specialist to join our dynamic team. As a remote worker, you will be responsible for handling customer inquiries via phone, email, and chat, resolving booking issues, and providing platform support.

**Key Responsibilities:**
  • Handle inbound customer inquiries and resolve booking issues in a timely and efficient manner.
  • Provide top-quality service while adhering to KPIs.
  • Work rotating shifts, including weekends, to meet customer needs.


**Requirements:**
To succeed in this role, you must have:
  • C2 level of proficiency in written and spoken German along with B2 level in English.
  • EU citizenship or a valid residence card with full market access.
  • Already reside in Greece or relocate at least 7 days before starting work.
  • Internet speed test that meets remote work requirements.


**Benefits Package:**
We offer a comprehensive benefits package, including:
  • Salary: EUR 1,380 x 14 months
  • Private health and life insurance
  • 25 days annual leave
  • EUR 50 monthly meal voucher
  • Full equipment provided for remote work



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