Digital Solutions Expert
2 days ago
Are you passionate about delivering exceptional customer experiences and do you have a knack for problem-solving?
We are seeking a highly motivated Customer Support Specialist to join our team in Greece. As a key member of our support team, you will be responsible for providing top-notch service to Danish-speaking customers across various channels, including phone, chat, and email.
In this role, you will have the opportunity to work with a wide range of customers, from individuals to businesses, and help them resolve their technical issues related to Canon products, such as printers, photocopiers, digital cameras, and more.
We offer a comprehensive training program to ensure you have the necessary skills and knowledge to excel in this role. You will learn about our products, services, and policies, as well as how to handle common customer inquiries and complaints effectively.
We value flexibility, adaptability, and a strong work ethic, so if you thrive in fast-paced environments and enjoy working with technology, we encourage you to apply
About the Role:
- Provide excellent customer service via phone, chat, and email
- Respond to customer inquiries and troubleshoot technical issues in a timely manner
- Work collaboratively with colleagues to achieve shared goals and objectives
- Continuously improve processes and procedures to enhance customer satisfaction
We provide a competitive salary package, including a monthly stipend, plus two additional salaries per year, as well as a comprehensive benefits package, including healthcare coverage and numerous discounts. Additionally, we offer full training by certified instructors and opportunities for professional growth and development.
You will also have access to our state-of-the-art premises, which feature relaxing break areas, and the chance to participate in special events and community initiatives. As a valued member of our team, you will enjoy a positive and supportive work environment, with regular feedback and coaching to help you succeed.
We believe that every employee should feel empowered to contribute their best ideas and suggestions, and we strive to create a culture where everyone feels valued, respected, and supported. If you're passionate about delivering exceptional customer experiences and want to join a dynamic team that shares your values, we invite you to apply for this exciting opportunity
We are an equal-opportunity employer, committed to diversity and inclusion, and welcome applications from all qualified candidates regardless of gender, ethnicity, religion, culture, or age.
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