Senior Real Estate Support Specialist

2 days ago


Athens, Attica, Greece beBeeCustomerSupport Full time
Spanish Speaking Customer Support

We are seeking a skilled professional to provide exceptional customer support to Spanish-speaking clients regarding real estate management inquiries through phone, email, and chat.

This position is ideal for individuals who are passionate about real estate and committed to delivering outstanding customer service.

Responsibilities:
  • Provide top-tier customer support to Spanish-speaking clients with questions about properties, leasing agreements, and property management services.
  • Effectively resolve client complaints and issues to ensure satisfaction.
  • Document client interactions accurately and maintain comprehensive records for follow-up.
  • Collaborate with internal teams to ensure timely and effective responses to client needs.
  • Stay informed about market trends and real estate services to provide knowledgeable assistance.
Requirements:
  • Fluency in Spanish and English, both written and spoken.
  • Experience in customer service, preferably within the real estate or property management sector.
  • Excellent communication and interpersonal skills with a strong customer-focused approach.
  • Detail-oriented with the ability to handle multiple inquiries efficiently.
  • Proficient in using CRM systems and standard office applications.
  • Strong problem-solving skills and the ability to work well under pressure.
Benefits:
  • Real Estate Agent

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