Real Estate Customer Support Representative
1 day ago
We are currently seeking a Customer Support Specialist to join our Real Estate Management Department.
Job DescriptionThis role involves providing exceptional customer service to Czech-speaking clients regarding real estate management services. You will be the first point of contact for clients and will be responsible for resolving their queries, complaints, and issues in a timely and professional manner.
The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a team environment. They will be fluent in Czech and English, both written and spoken, and will have previous experience in customer service, preferably within the real estate or property management sector.
Responsibilities- Provide exceptional customer support to Czech-speaking clients through phone, email, and chat.
- Assist clients with inquiries about property listings, lease agreements, and management services.
- Effectively resolve client complaints and issues to ensure high levels of satisfaction.
- Document all client interactions accurately and follow up on outstanding inquiries.
- Collaborate with internal teams to deliver efficient solutions to client needs.
- Fluency in Czech and English, both written and spoken.
- Previous experience in customer service, preferably within the real estate or property management sector.
- Strong communication and interpersonal skills with a focus on client satisfaction.
- Ability to manage multiple tasks efficiently in a busy environment.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Free Greek Lessons, discounts, and other perks
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