Logistics and Shipping Professional

14 hours ago

Piraeus, Attica, Greece beBeeLogistics Full time

Connecting skilled professionals with rewarding career opportunities is at the core of our mission. We are currently seeking a Logistics and Shipping Professional who is passionate about delivering exceptional service to Spanish-speaking clients.

Job Description
  • Provide top-notch customer support to Spanish-speaking clients regarding logistics and shipping inquiries via phone, email, and chat.
  • Assist customers with tracking shipments, resolving delivery issues, and understanding shipping policies.
  • Effectively handle customer complaints and ensure a timely resolution to enhance satisfaction.
  • Maintain thorough documentation of customer interactions and follow up on outstanding issues.
  • Collaborate with logistics teams and freight carriers to ensure seamless operation and communication.
  • Educate customers on the range of logistics services and solutions offered.
  • Gather customer feedback to support ongoing improvements in service quality.

Key Requirements

  • Fluency in Spanish and English, both written and spoken.
  • Experience in customer service, preferably in the logistics, shipping, or supply chain industry.
  • Strong communication skills and a customer-focused attitude.
  • Detail-oriented and capable of working effectively in a fast-paced environment.
  • Proficient in using CRM software and standard office applications.
  • Strong problem-solving skills and the ability to work independently.
  • Flexibility to work varied hours, including evenings and weekends as necessary.
Benefits Package
  • Comprehensive Private Health Insurance
  • Opportunities for Training and Development
  • Performance-Based Bonus Scheme
  • Two Extra Salaries Per Year Fully Paid Relocation Package
  • Free Greek Lessons and Other Perks

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