Group and Events Coordinator

1 day ago


Athens, Attica, Greece beBeeEvent Full time

Job Title: Group and Events Coordinator

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Job Summary:

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We are seeking a highly organized and detail-oriented Group and Events Coordinator to provide administrative support to our Sales Team. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a passion for delivering exceptional customer service.

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About the Role:

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  • Communicate and liaise with customers via email and other communication channels.
  • Handle all incoming inquiries from clients via phone, email, and other communication channels, ensuring prompt and professional responses.
  • Confirm bookings, manage cancellations, and process modifications to reservations.
  • Conduct site inspections of the hotel.
  • Maintain client contact databases in Delphi.
  • Provide administrative support to the Groups and Events team.
  • Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients.
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Requirements:

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  • Bachelor's degree in Hotel Management, Tourism, or Business Administration.
  • 1 year of experience, preferably gained in reservations or catering sales teams of a 5-star hotel.
  • Languages: Fluent in both Greek and English (written & spoken).
  • Fully computer literate and proficient in Outlook, Word, Excel, and Sales and Catering Programs (Opera, Delphi).
  • Communication and presentation skills with the ability to build strong long-term client relationships.
  • Customer Service: Strong interpersonal and customer service skills, with a passion for providing an exceptional guest experience.
  • Problem-Solving: Ability to handle guest enquiries, concerns, and issues with a calm and professional approach.
  • Good organizational skills.
  • Team player and results orientated.
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What We Offer:

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A dynamic and supportive work environment, opportunities for career growth and development, and a competitive salary package.

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How to Apply:

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If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, please submit your application.

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