Health Support Representative
2 days ago
We are seeking a dynamic individual to join our Health Department as an e-Cigarette Customer Support Representative. This role is ideal for someone who is passionate about delivering exceptional customer service and has a strong understanding of health-related issues.
This position involves communicating with customers who have questions or concerns about our e-cigarette products. You will be responsible for providing accurate information, resolving issues, and ensuring that our clients receive the best possible support.
To succeed in this role, you should possess excellent communication skills, both written and verbal. Fluency in French is a must, as you will be working closely with French-speaking clients. Additionally, knowledge of e-cigarette products and their health implications is a significant advantage.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat
- Provide product information and resolve issues related to e-cigarettes
- Work collaboratively with internal teams to ensure seamless customer experience
- Maintain accurate records of customer interactions
- Stay up-to-date with product knowledge and industry developments
Requirements:
- Fluency in French (written and spoken)
- Strong communication and interpersonal skills
- Knowledge of e-cigarette products and health implications
- Experience in customer service, preferably in the health or wellness sectors
Benefits:
- Competitive salary and bonuses
- Private health insurance
- Training and development opportunities
- Fully paid relocation package (flight, transfer, and hotel)
- Free Greek lessons and discounts
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