Proven Analyst Seeking Software Support Role

1 day ago

Athens, Attica, Greece beBeeAnalysis Full time €45,000 - €55,000
Software Support Professional

About Sigmasoft S.A.

Sigmasoft S.A. is an innovative software development company providing state-of-the-art software solutions and services for the e-Health & e-Government Sector.

What You Will Be Doing

We are looking for a Software Support Professional to ensure that we deliver strong and reliable solutions to our clients.

Responsibilities

  • Prepare and execute Test Cases to verify system meets customer requirements.
  • Record defects and re-test when resolved
  • Write and maintain training materials (manuals, documentation, presentations)
  • Support customer User Acceptance Testing
  • Provide customer technical support (email, phone on customer reported issues).
  • Prepare technical/problem reports.

Experience You Will Need to Succeed

  • Bachelor's degree in Computer Science or related field
  • Experience in manual/automated user testing

Personal skills we are looking for

  • Excellent Communication and presentation skills
  • Excellent analytical, problem-solving, and troubleshooting abilities
  • Solid organizational skills and focus on accuracy and attention to detail
  • Able to work independently or as part of a team
  • Detail-oriented, maintaining the highest quality work standards
  • Great energy level and enjoy working in full software development lifecycle, from concept and design to testing.

What We Offer

  • Competitive salary package
  • Private medical insurance coverage
  • Full-time long-term co-operation
  • Outstanding on-the-job training opportunities
  • Excellent working environment
  • Career growth opportunities

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