
Polling System Analyst
3 days ago
Polling System Analyst
A job opening for a skilled Polling System Analyst who will work on technical issues, answer customer inquiries, and provide exceptional support to clients.
This role is perfect for individuals with a solid background in Computer Science or IT engineering who are fluent in Polish and have excellent communication skills.
Responsibilities:- Handle Microsoft Business Customers' technical issues through collaboration, resolution, or escalation to ensure a great experience.
- Analyze the root cause of an issue and provide effective solutions to maintain high customer satisfaction.
- Provide complex technical assistance to customers, identifying and driving program efficiency across multiple billing platforms.
- Maintain solid business relationships by handling customer questions and concerns with speed and professionalism.
- Fluency in Polish
- Excellent communication skills in English
- Exceptional written and spoken communication skills, soft skills, as well as problem-solving skills
- Solid Science, Math, Engineering, or Computer science background
- 2-3 years helpdesk or system admin experience with exposure to medium to large businesses
- Experience with Microsoft Office products required
- Business Client support or service experience for B2B roles, Business Client support or service experience for B2C roles
- Complete relocation support to Greece, including flight tickets, hotel accommodation, and house searching process
- Competitive monthly salary plus two extra salaries per year
- Referral Program: Bring your friends and receive great bonuses
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity
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