Customer Service Ambassador

5 days ago

Athens, Attica, Greece beBee Careers Full time

We are looking for a dynamic and empathetic Customer Service Representative fluent in Spanish to support our international customers. This is a hybrid position with the option to work both on-site and remotely, with relocation support provided for candidates from outside Greece.

">Key Responsibilities:

- Handle customer inquiries via phone, email, or chat in a professional and friendly manner.

- Provide accurate and timely information to resolve customer concerns.

- Collaborate with internal teams to address and resolve issues effectively.

- Maintain up-to-date knowledge of company products, services, and policies.

- Ensure high levels of customer satisfaction through exceptional communication and problem-solving skills.

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Requirements:

- Fluency in Spanish (both written and spoken) is a must.

- Good level of English for internal communication.

- Strong interpersonal and communication skills.

- Proven experience in customer service is a plus but not mandatory.

- Ability to work on-site or remotely in Athens.

- Relocation support is available for candidates outside of Greece.

- Problem-solving mindset and a positive attitude.

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What We Offer:

- Competitive salary package.

- Relocation support (accommodation and flight reimbursement).

- Opportunity to work in an international and vibrant environment.

- Professional growth and development opportunities.

- Collaborative and supportive team culture.

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About the Role:

This role requires excellent communication skills and the ability to work well under pressure. If you have a passion for delivering exceptional customer experiences and are fluent in Spanish, we encourage you to apply.

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