Dutch Support Professional in Greece Position
6 days ago
We are seeking a highly skilled Dutch speaking Customer Support Specialist to join our team in Greece. As a key member of our support team, you will be responsible for delivering exceptional customer service and resolving issues efficiently.
Job Responsibilities- Provide timely and effective responses to customer inquiries via phone, email, or chat
- Accurately document and track customer interactions in our support system
- Address customer complaints professionally and ensure accurate logging and resolution
- Utilize provided tools, resources, and training to troubleshoot issues
- Offer clear solutions and guidance to address customer concerns
- Maintain agreed response times and service levels
- Proficiency in Dutch (C1/C2 level)
- Proficiency in English (B2 level)
- Minimum 1 year of customer service experience, ideally in call centers or support roles
- Strong problem-solving, multitasking, and communication skills
- Ability to work efficiently under pressure and manage tasks remotely
The successful candidate can expect a competitive salary based on their experience and skills, with an estimated range of €35,000 - €45,000 per annum. In addition, we offer performance bonuses, comprehensive insurance, fully remote work arrangements, meal allowance, and more.
Why Join Us?As a valued member of our team, you will have the opportunity to make a real difference in customer support while enjoying the flexibility of working from anywhere. If you are passionate about delivering excellent customer service and solving problems, we encourage you to apply for this exciting opportunity.
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