French Speaking Customer Service Expert
2 days ago
We are seeking a Customer Support Representative to provide exceptional service to our French-speaking users of dating and social networking apps.
This role is perfect for individuals who are passionate about helping others connect and navigate social platforms.
- Provide outstanding customer support through phone, email, and chat.
- Assist customers with account inquiries, app functionalities, and troubleshooting issues.
- Handle inquiries about safety features, privacy concerns, and user guidelines to ensure a secure experience.
- Document customer interactions accurately and ensure timely follow-up on unresolved issues.
Fluency in French and English, both written and spoken.
Experience in customer service, preferably in tech or social networking sectors.
Strong communication skills with a friendly, patient approach toward users.
Detail-oriented with the ability to handle multiple tasks in a fast-paced environment.
- Proficiency in using customer support software and familiar with mobile applications.
- Strong problem-solving skills and a proactive attitude toward customer assistance.
- Flexibility to work varied hours, including evenings and weekends as needed.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Free Greek Lessons, discounts, and other perks
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French Speaking Customer Service Expert
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