Transportation Customer Support Specialist

3 days ago


Athens, Attica, Greece beBeeCareer Full time
Job Overview

We are seeking an experienced professional to handle truck and bus related inquiries and complaints in a case-closed manner by phone, email, or chat. The ideal candidate will have excellent communication skills and be fluent in Spanish.

  • Handle incoming calls and emails from clients regarding products, sales, service, corporate information, appointments, etc.
  • Provide solutions within set parameters or refer to 2nd/3rd parties for assistance.
  • Maintain a customer relationship database and follow up on customer contacts.
Required Skills and Qualifications

To succeed in this role, you will need:

  • Excellent command of Spanish
  • Good communication skills in English
  • A high school diploma or its equivalent is required.
  • A basic awareness of automotive roadside assistance procedures
  • Work experience with knowledge management systems and information research
  • Professional expertise with ticketing and roadside assistance is preferred.
  • Previous experience working in a contact center or managing mail is preferred.
Benefits

As a member of our team, you can expect:

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process)
  • Competitive monthly salary + 2 extra salaries per year
  • Refer-A-Friend: Bring your friends and receive great bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
Others

This is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. You will also be part of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.



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