German Speaking Transportation Specialist

24 hours ago


Athens, Attica, Greece beBeeCareer Full time €104,000 - €130,878
Job Overview

We are seeking a skilled professional to join our Transportation Customer Experts team. As a key member of our team, you will be responsible for handling truck and bus related inquiries and complaints in a case-closed manner.

Responsibilities include:
  • Handling phone calls, emails, or chat inquiries from customers.
  • Solving customer issues by creating cases in the CRM system.
  • Contacting nearest dealers or technicians for assistance when necessary.
  • De-escalating concerns and proposing solutions within set parameters.


You will work closely with our team to provide excellent customer service, answer technical and product-related questions, and maintain a customer relationship database.

This is a great opportunity to develop your skills and experience while representing one of the biggest brands worldwide.

What You Need

To be successful in this role, you should have:
  • Excellent command of German language.
  • Good communication skills in English.
  • A high school diploma or its equivalent.
  • Basic awareness of automotive roadside assistance procedures.
  • Work experience with knowledge management systems and information research.


Benefits

As a valued member of our team, you will enjoy a range of benefits including competitive salary, refer-a-friend bonuses, healthcare benefits, and numerous discounts.

We also offer full training by certified instructors, professional growth opportunities, special events, and community initiatives.

About This Opportunity

This is a fantastic chance to advance your career and work for a multinational company that fosters diversity and offers equal opportunities to all.

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