Digital Camera Specialist

6 days ago

Athens, Attica, Greece beBeeImaging Full time €30,000 - €50,000
Imaging Expert Role:

Are you a skilled communicator with a passion for digital cameras, printers & photocopiers?

We seek an Imaging Expert to join our team in Greece, working closely with Canon equipment and information systems. As a key member of our customer support team, you will provide top-notch assistance to German-speaking customers.

Responsibilities:
  • Communicate effectively with customers via phone, chat & email
  • Track and resolve cases efficiently and promptly
  • Maintain strong relationships with partners and demonstrate empathy at all times
  • Collaborate with colleagues to achieve targets set by the client statement of work and internal goals
  • Address customers' inquiries and troubleshoot or escalate technical issues they encounter
  • Follow standard diagnostic procedures while handling frequently asked questions skillfully
What You Will Bring:
  • Excellent written and verbal skills in German
  • Strong communication skills in English
  • Tech savvy individual with out-of-the-box problem-solving skills
  • An empathetic nature with matching communication skills
  • A positive attitude with a willingness to learn and grow
What We Offer:
  • Comprehensive relocation support (flight tickets, hotel accommodation, house searching process)
  • Competitive monthly salary + 2 extra salaries per year
  • Referral Program: Invite a friend and receive up to €3,500 based on language requirements
  • Healthcare benefits and numerous discounts
  • Full training by certified instructors
  • Professional growth opportunities and career development
  • Special events and community initiatives
  • Free online Greek language courses
  • State-of-the-art premises with relaxing break areas
  • Work for a Great Place to Work-Certified company fostering diversity and offering equal opportunities
Job Requirements:
  • Junior-level experience
  • 0-5 years of total experience
  • Fluency in German
  • Knowledge of digital cameras, printers & photocopiers
Benefits Include:
  • Complete training on Canon products and guidance on providing troubleshooting and technical solutions
  • Relocation support for successful candidates
  • Opportunities for professional growth and development
  • Chance to work with a multinational company and develop strong experience and skills

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