Czech Language Customer Support Expertise

23 hours ago


Athens, Attica, Greece beBeeCustomerService Full time
Czech Speaking Customer Service Representative Opportunity

Elevate your career by becoming a Czech-speaking customer service representative for one of the prestigious Big Five IT companies in Athens. In this exciting role, you'll be part of a global team where you will provide exceptional support to customers while being immersed in the vibrant culture of Greece's capital.

Job Description:

This position offers a fantastic opportunity to work collaboratively with industry experts, leverage cutting-edge technology, and enhance your customer service skills in an international setting.

  • Provide outstanding customer support to Czech-speaking clients through various communication channels including phone, email, and chat.
  • Effectively resolve customer inquiries and technical issues ensuring a positive customer experience.

Responsibilities Include:

  • Develop a deep understanding of the company's products and services to provide accurate and helpful information.
  • Document all interactions and outcomes in the company's CRM system to maintain comprehensive records.
  • Collaborate with cross-functional teams to ensure timely solutions for customer concerns.
Requirements:

Fluent in Czech both written and spoken proficiency in English is required. Strong customer service skills with excellent communication and interpersonal abilities are also necessary.

  • Ability to troubleshoot technical issues and deliver effective solutions.
  • Experience in customer service particularly in the IT industry is preferred.
  • Ability to work well under pressure manage multiple tasks and meet deadlines.

What We Offer:

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package (flight transfer and hotel)


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