Czech Language Customer Support Expertise
1 day ago
Elevate your career by becoming a Czech-speaking customer service representative for one of the prestigious Big Five IT companies in Athens. In this exciting role, you'll be part of a global team where you will provide exceptional support to customers while being immersed in the vibrant culture of Greece's capital.
Job Description:This position offers a fantastic opportunity to work collaboratively with industry experts, leverage cutting-edge technology, and enhance your customer service skills in an international setting.
- Provide outstanding customer support to Czech-speaking clients through various communication channels including phone, email, and chat.
- Effectively resolve customer inquiries and technical issues ensuring a positive customer experience.
Responsibilities Include:
- Develop a deep understanding of the company's products and services to provide accurate and helpful information.
- Document all interactions and outcomes in the company's CRM system to maintain comprehensive records.
- Collaborate with cross-functional teams to ensure timely solutions for customer concerns.
Fluent in Czech both written and spoken proficiency in English is required. Strong customer service skills with excellent communication and interpersonal abilities are also necessary.
- Ability to troubleshoot technical issues and deliver effective solutions.
- Experience in customer service particularly in the IT industry is preferred.
- Ability to work well under pressure manage multiple tasks and meet deadlines.
What We Offer:
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight transfer and hotel)
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