Spanish Speaking Customer Support Representative
8 hours ago
About this role:
We are seeking an experienced and skilled Spanish-speaking customer support professional to join our team. As a key member of our Customer Experts group, you will be responsible for providing exceptional customer service to clients in Greece.
Responsibilities- Be the primary point of contact for customer requests, representing one of the world's most esteemed car brands.
- Utilize phone calls, emails and chats to provide a seamless customer experience.
- Respond to inquiries about products and services, offering expert advice on a range of car-related matters.
- Resolve issues as they arise - addressing customers' concerns in a professional and timely manner.
- Turn every customer into a happy customer.
- Fluency in Spanish is required.
- Very good use of English - both in written and spoken language.
- A profound passion for cars is a big plus.
- Work experience as a customer support/customer care representative for at least 6 months will be preferred.
- Highly developed communication skills.
- A genuine problem-solving mentality and a deep sense of ownership.
- Tech savviness and learning agility.
- A positive attitude.
- Complete relocation support (all costs covered from departure until renting first home).
- Competitive monthly salary + 2 extra salaries per year.
- Refer-A-Friend: Bring friends and receive great bonuses.
- Health care benefits and numerous other discounts.
- Fully remunerated training by certified instructors.
- A career path within a large company.
- Special events and community initiatives.
- Free online Greek language courses.
- State-of-the-art premises with great working environment.
- The opportunity to work for a Great Place to Work-Certified Company.
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