Spanish Speaking Customer Experts Wanted

3 days ago

Athens, Attica, Greece beBeeCustomer Full time €4,000 - €6,000
Job Overview:
  • Achieve Success in Customer Support with Canon

We are looking for highly motivated and tech-savvy individuals to join our team as Spanish-speaking customer experts. Our company collaborates with the leading provider of imaging equipment and information systems, offering job opportunities for technology enthusiasts.

Successful candidates will receive comprehensive training on the company's products, as well as guidance on providing troubleshooting and technical solutions.

Responsibilities
  1. Communicate with customers via phone, chat & email
  2. Track and follow cases to ensure they closed in an efficient and timely manner
  3. Provide and maintain strong, professional relationships with all partners and show empathy at all times
  4. Work towards reaching targets as set out by client statement of work as well as internal targets
  5. Answer customers' inquiries and troubleshoot or escalate technical issues that they face
  6. Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
  7. Turn every customer into a happy customer
  8. Exchange ideas and solutions with your colleagues
Requirements
  • Strong written and verbal skills in Spanish
  • Good communication skills in English
  • Tech savviness
  • Solution driven out of the box thinking
  • An empathetic soul with the communication skills that match
  • A positive and adventurous attitude
What We Offer
  • Full support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process)
  • Competitive monthly salary + 2 extra salaries per year
  • Referral Program: Bring your friends and receive great bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas

Join our vibrant community of like-minded professionals and take your career to the next level. Apply now to become a part of our dynamic team

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