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Dutch Client Success Role
2 weeks ago
As a Dutch Customer Service Specialist, you will be the first point of contact for our clients. Your primary goal is to provide exceptional customer service and support by resolving their inquiries in a timely and professional manner.
Job Responsibilities:- Handle incoming user requests via telephone, email, and chat.
- Log call details into case management systems.
- Provide responses and resolutions to customers.
- Excellent communication and interpersonal skills.
- Ability to remain calm under pressure and handle multiple requests simultaneously.
- Experience in customer service preferred but not mandatory.
- Ability to resolve customer concerns and create a seamless customer experience.
- Soft skills, advanced active listening, and engagement.
- Confident, adaptable, and empathetic.
- Pleasant and positive attitude.
- Curious and solution-oriented.
- A B2 minimum in English.
- All documents to work in Greece as no sponsorship would be provided for this position.
- Competitive salary.
- Multicultural environment.
- Evolution and relocation possible.
- Relocation package: 2 weeks hotel accommodation + flight ticket; airport pickup & real estate agency fee.
Apply now by sending your resume and cover letter to mark.bishay@cbtalents.com.
