Financial Services Representative

1 week ago


Athens, Attica, Greece beBeeCustomerSupport Full time €4,000 - €6,000
Customer Support Expert Job Description

At our company, we are seeking a highly skilled and experienced Customer Support Expert to join our team. As a key member of our customer support department, you will be responsible for providing exceptional customer service to clients from around the world.

Job Responsibilities:
  • Be the primary point of contact for customer and client requests.
  • Utilize phone calls, emails, and chats in order to provide a seamless customer experience.
  • Provide daily support and consult clients on best practices about their business.
  • Respond to customer inquiries about our services and solutions, as well as complaints – always in a professional manner.
  • Resolve issues as they arise – timely and efficiently.
  • Strive for excellence in every interaction, aiming for increased product usage and customer loyalty.
  • Be committed to meeting both personal goals and team targets.

Requirements:
  • Fluency in French is essential.
  • Very good use of English – both in written and spoken language.
  • Work experience in a customer support role is a plus.
  • An interest in digital banking and payment solutions is desired.
  • Exceptional communication & soft skills, as well as a problem-solving mentality.
  • Tech savviness & learning agility.
  • A genuine sense of ownership along with an unbreakable team spirit.
  • Flexibility in adapting to a fast-paced environment.

What We Offer:
  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you).
  • Competitive monthly salary + 2 extra salaries per year.
  • Referral Program: Bring your friends and receive great bonuses.
  • Health care benefits and numerous other discounts.
  • Full training by certified instructors.
  • Professional growth & development opportunities.
  • Special events as well as community & social responsibility initiatives.
  • Free online Greek language courses.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Work for a Great Place to Work-Certified Company that fosters diversity.

About This Opportunity:

This is a fantastic opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.



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