
Financial Services Representative
1 week ago
At our company, we are seeking a highly skilled and experienced Customer Support Expert to join our team. As a key member of our customer support department, you will be responsible for providing exceptional customer service to clients from around the world.
Job Responsibilities:
- Be the primary point of contact for customer and client requests.
- Utilize phone calls, emails, and chats in order to provide a seamless customer experience.
- Provide daily support and consult clients on best practices about their business.
- Respond to customer inquiries about our services and solutions, as well as complaints – always in a professional manner.
- Resolve issues as they arise – timely and efficiently.
- Strive for excellence in every interaction, aiming for increased product usage and customer loyalty.
- Be committed to meeting both personal goals and team targets.
Requirements:
- Fluency in French is essential.
- Very good use of English – both in written and spoken language.
- Work experience in a customer support role is a plus.
- An interest in digital banking and payment solutions is desired.
- Exceptional communication & soft skills, as well as a problem-solving mentality.
- Tech savviness & learning agility.
- A genuine sense of ownership along with an unbreakable team spirit.
- Flexibility in adapting to a fast-paced environment.
What We Offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you).
- Competitive monthly salary + 2 extra salaries per year.
- Referral Program: Bring your friends and receive great bonuses.
- Health care benefits and numerous other discounts.
- Full training by certified instructors.
- Professional growth & development opportunities.
- Special events as well as community & social responsibility initiatives.
- Free online Greek language courses.
- State of the art premises, providing a great working environment with relaxing break areas.
- Work for a Great Place to Work-Certified Company that fosters diversity.
About This Opportunity:
This is a fantastic opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.
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