Global Financial Customer Support Specialist

5 days ago

Athens, Attica, Greece beBeeCustomer Full time €4,000 - €6,000
Job Title:

We are looking for a highly skilled Financial Customer Expert to join our team.

Overview:
The ideal candidate will be responsible for providing exceptional customer service and support in French. They will work closely with clients to understand their financial needs and provide tailored solutions.

About the Role:
This is a fantastic opportunity for someone who is passionate about finance and customer service. As a Financial Customer Expert, you will be working in a fast-paced environment, providing support and guidance to clients on various financial topics.

Your Key Responsibilities:
  • Be the primary point of contact for customers and clients
  • Provide daily support and consult clients on best practices about their business
  • Respond to customer inquiries about our client's new and existing services and solutions
  • Resolve issues as they arise - timely and efficiently
  • Strive for excellence in every interaction, aiming for increased product usage and customer loyalty

Requirements:
To succeed in this role, you will need:
  • Fluency in French
  • Very good use of English - both in written and spoken language
  • Work experience in a customer support role is a plus
  • An interest in digital banking and payment solutions is desired
  • Exceptional communication & soft skills, as well as a problem-solving mentality

Benefits:
We offer a competitive package including complete relocation support, a competitive salary, referral program, healthcare benefits, numerous discounts, full training, professional growth opportunities, special events, community initiatives, free online courses, and state-of-the-art premises.

Why Choose Us?
This is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide.

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