
Lithuanian Speaking Customer Experts Opportunity
1 day ago
Job Overview
- Language Requirements
- Job posting schema Yes
By joining forces with JTI - Japan Tobacco International, we share a common goal: to be committed to making our business not only the fastest growing, innovative and sustainable of its kind, but also to deliver nothing less than the very best. We are looking for talented individuals who will be the primary point of contact for customer requests, representing Japan Tobacco International.
Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.
Your Responsibilities:
- Be the primary point of contact for customer requests, representing one of the world's most esteemed companies in the tobacco industry.
- Utilize phone calls, e-mails and chats in order to provide a seamless customer experience.
- Respond to inquiries about JTI's products.
- Resolve issues as they arise - addressing customers' concerns in a professional and timely manner.
- Turn every customer into a happy customer
- Fluency in Lithuanian
- Very good use of English - both in written and spoken language
- Work experience as a customer support/customer care representative will be considered an asset
- Highly developed communication skills
- A genuine problem-solving mentality and a deep sense of ownership
- Tech savviness and learning agility
- A positive attitude
- Complete relocation assistance to Greece
- Competitive monthly salary plus 2 extra salaries per year
- Refer-A-Friend Program
- Health care benefits and numerous other discounts
- Fully remunerated training by certified instructors
- Special events and community & social responsibility initiatives
- Free online Greek language courses
- State-of-the-art premises, providing a great working environment with relaxing break areas
- The opportunity to work for a Great Place to Work-Certified Company
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