Cybersecurity Professionals Required for Multinational Role

1 day ago


Athens, Attica, Greece beBeeCustomer Full time
Portuguese-Speaking Cybersecurity Customer Experts

Job Overview:

  • Fluency in Portuguese is required for effective customer communication and support.
  • A deep understanding of cybersecurity principles, antivirus software, and networking technologies is essential for troubleshooting technical issues.

Key Responsibilities:

  • Provide top-notch customer service to clients across various regions.
  • Ensure seamless functionality of antivirus protection systems.
  • Troubleshoot complex technical issues using problem-solving skills and expertise in cybersecurity.
  • Track and resolve cases efficiently and effectively.
  • Maintain high levels of customer satisfaction by providing empathetic and professional service.
  • Develop and maintain strong relationships with partners and colleagues.
  • Log cases accurately and stay up-to-date with client products and services.

Requirements:

  • Fluency in Portuguese
  • Excellent written and spoken English communication skills
  • Exceptional problem-solving skills and ability to troubleshoot complex technical issues
  • Empathy and a passion for delivering exceptional customer service
  • Familiarity with current Anti-Malware and Firewall products
  • Ability to install operating systems and software
  • Knowledge of MAC, iOS, and Android Operating Systems
  • Understanding of Firewall, Antivirus products, and Security domain
  • Knowledgeable in Windows X OS fundamentals (Windows XP to 10) & Mac OS
  • Basic knowledge of networking technologies (TCP/IP, DNS, WLAN)

What We Offer:

  • Relocation support to Greece, including flight tickets, accommodation, and assistance with finding a home
  • Competitive monthly salary and two extra salaries per year
  • Referral program with great bonuses
  • Healthcare benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth and development opportunities
  • Special events and community initiatives
  • Free online Greek language courses
  • State-of-the-art working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity and equality

Why Join Us?

  • This role offers an excellent opportunity to develop your skills and experience while representing a leading multinational company.
  • Join our team of experts in the cybersecurity field and contribute to protecting customers' personal data.


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