Norwegian-Speaking Cybersecurity Expert

20 hours ago

Athens, Attica, Greece beBeeCybersecurity Full time
Job Title: Cybersecurity Professional

Job Overview:
  • Experience Level
    Junior
  • Total Years Experience
    0-5
  • Job Languages
    Norwegian
  • Job posting schema
    No

 

As a skilled cybersecurity professional, you will be working with our team to ensure the safety of our customers' online presence.

We are collaborating with leading IT Security Software companies to protect personal data and invite you to join our team of experts who assist customers in finding solutions to their antivirus software issues. If you have a passion for cybersecurity and online safety, this is an excellent opportunity to work with industry leaders and enhance your career.

This role offers you the chance to work as a consultant for top multinational cybersecurity and antivirus providers.

Key Responsibilities:
  • Communicate with customers via phone, chat & email
  • Ensure full functionality of the antivirus protection
  • Troubleshoot technical issues using problem-solving skills
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Maintain high customer satisfaction, representing a major brand
  • Provide and maintain strong, professional relationships with all partners and show empathy at all times
  • Log the cases on internal systems, while getting up to date with client's products & services.
Required Skills and Qualifications:
  • Fluency in Norwegian
  • Very good communication skills in English
  • Exceptional written and spoken communication skills, soft skills, as well as problem-solving skills
  • Empathy and a passion for customer service
  • Familiarity with current Anti-Malware and Firewall products
  • Ability to install an operating system and install additional necessary software
  • Ability to troubleshoot common PC, Mac and mobile issues
  • Knowledge of MAC, iOS and Android Operating Systems
  • Knowledge of Firewall, Antivirus products and Security domain
  • Knowledgeable in Windows X OS (Windows XP to 10) & Mac OS fundamentals
  • Base knowledge of networking technologies (TCP/IP, DNS, WLAN)
Benefits:
  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process-all at no cost to you)
  • Competitive monthly salary + 2 extra salaries per year
  • Referral Program: Bring a Friend and get up to €3.500 depending on the language
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age
Why Join Us?

 

This is a fantastic opportunity to advance your career and work for a multinational company, developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

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