
Guest Relations Coordinator
6 days ago
Η εταιρία μας αναζητά να προσλάβει Δημοσίως Guest Relations Manager.
Περιγραφή Θέσης:
- Διασφάλιση της κατάλληλης υποδοχής των πελατών κατά την άφιξή τους.
- Παρακολούθηση καθημερινών κρατήσεων και διασφάλιση της προετοιμασίας των αντίστοιχων δωματίων πριν από το check in.
- Συντονισμός παραλαβής και φύλαξης αποσκευών.
- Ενημέρωση πελατών για τις υπηρεσίες του ξενοδοχείου, όπως είναι οι επιλογές πρωινού και δείπνου.
- Εξέταση καθημερινών καθηκόντων, ανάθεση εργασιών και έλεγχος προόδου.
- Δημιουργία φιλικών σχέσεων με τακτικούς πελάτες του ξενοδοχείου.
Προφίλ Υποψηφίου:
- Πτυχίο στη Διοίκηση Μονάδων Φιλοξενίας, στον Τουρισμό, στη Διοίκηηση Επιχειρήσεων ή σε σχετικό πεδίο.
- Προϋπηρεσία τουλάχιστον τρία (3) έτος σε αντίστοιχη θέση.
- Απαραίτητη η γνώση αγγλικών και άλλων ξένων γλωσσών.
- Απαραίτητη γνώση υπολογιστών (Excel, mail, internet).
- Απαραίτητη γνώση προγραμμάτων κρατήσεων.
- Δυνατότητα εργασίας σε βάρδιες.
- Κατανόηση όλων των βέλτιστων πρακτικών διοίκησης ξενοδοχειακών επιχειρήσεων και των σχετικών νόμων.
- Επαγγελματική συμπεριφορά, ευχάριστη και ευγενική διάθεση.
Παροχές Εταιρίας:
- Διαμονή
- Διατροφή
- Ικανοποιητικός μισθός
- Ασφάλιση
- Οργανωμένο περιβάλλον εργασίας
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