French Language Technical Expert

2 days ago


Athens, Attica, Greece beBeeTechnical Full time
Technical Support Consultant

We are seeking a skilled Technical Support Consultant to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to customers, resolving complex issues, and delivering exceptional customer experiences.

Key Responsibilities
  • Provide timely and effective technical support to customers via various channels.
  • Troubleshoot and resolve technical issues with precision and efficiency.
  • Develop and deliver clear, concise instructions to customers on product and service usage.
  • Document customer interactions and resolutions accurately in our support system.
  • Collaborate with colleagues to enhance service delivery and customer satisfaction.
  • Identify recurring inquiries and escalate issues to improve overall service quality.
Requirements
  • Fluency in French (spoken and written) is essential, along with good English proficiency.
  • Prior experience in technical support or customer service is highly desirable.
  • Strong analytical and problem-solving skills.
  • Excellent interpersonal and communication skills, with a strong customer-focused approach.
  • Able to work independently and collaboratively within a team.
  • Familiarity with customer support software or CRM systems is advantageous.
  • Genuine interest in technology and passion for assisting customers is a must.
Benefits
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package (flight, transfer, and hotel)


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