
Drive Sales Growth and Excellence
1 week ago
About this role:
Our organization is seeking a highly skilled and dynamic individual to join our Back Office Sales Support Team. As a key member of our team, you will be responsible for providing exceptional customer support, creating new sales opportunities, and ensuring smooth execution of order and quotation processes.
Key Responsibilities:
- Customer Service: Respond to customer inquiries, provide product information, and resolve issues in a timely and professional manner.
- Quotation Management: Prepare and send quotations to customers according to their requirements, ensuring accurate and competitive pricing.
- Order Fulfillment: Manage orders from receipt to completion, updating systems as necessary to ensure seamless processing.
- Process Monitoring & Reporting: Oversee the execution of order and quotation processes, identifying areas for improvement and implementing solutions to optimize efficiency.
- Support Domestic and Export Sales Teams: Collaborate with sales teams to identify new business opportunities, develop relationships with existing customers, and explore emerging markets.
- Transportation Coordination: Arrange for transportation of goods, negotiating costs and schedules to meet customer needs.
Required Qualifications:
- Administration or Marketing Degree (or related field) from a recognized institution.
- Basic technical understanding of architectural products and services.
- Fluent written and spoken proficiency in English, Greek, and German/Spanish.
- Experience in sales administration, preferably in an architectural glass industry setting.
- Proficiency in MS Office (Word, Excel, Outlook), ERP, CRM, and other tools for order management.
- Excellent communication and customer service skills.
- Ability to travel within Greece and abroad to support Sales Developers.
What We Offer:
- Training and career development opportunities.
- A friendly and dynamic work environment.
- Competitive compensation package with opportunities for growth.
- Ongoing training on products and processes.
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