
Technical Support Specialist
7 days ago
Technology Support Professional
">- Provide in-house and remote technical assistance to end-users.
- Resolve hardware, software, and network issues.
- Manage user accounts and permissions using directory services.
- Handle access requests, password resets, and group assignments.
- Document issues and resolutions in the ticketing system.
- Collaborate with infrastructure and security teams for escalated cases.
Requirements
- 1-3 years of relevant IT support experience.
- Proficiency in directory services and Windows-based environments.
- Experience with remote support tools.
- Excellent communication and problem-solving skills.
- Banking sector experience is a plus.
Benefits
- Competitive compensation package.
- Flexible work arrangements, including hybrid models.
- Career growth opportunities.
- Private office workspace.
- Medical plan and life insurance.
- Continuous training and learning opportunities.
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