Technical Support Specialist

7 days ago


Gerakas, Attica, Greece beBeeTechnical Full time

Technology Support Professional

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  • Provide in-house and remote technical assistance to end-users.
  • Resolve hardware, software, and network issues.
  • Manage user accounts and permissions using directory services.
  • Handle access requests, password resets, and group assignments.
  • Document issues and resolutions in the ticketing system.
  • Collaborate with infrastructure and security teams for escalated cases.

Requirements

  • 1-3 years of relevant IT support experience.
  • Proficiency in directory services and Windows-based environments.
  • Experience with remote support tools.
  • Excellent communication and problem-solving skills.
  • Banking sector experience is a plus.

Benefits

  • Competitive compensation package.
  • Flexible work arrangements, including hybrid models.
  • Career growth opportunities.
  • Private office workspace.
  • Medical plan and life insurance.
  • Continuous training and learning opportunities.


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