Customer Advocate Specialist

3 days ago

Athens, Attica, Greece beBeeLithuanian Full time €4,000 - €6,000
Job Overview

As a Lithuanian-speaking customer expert, you will be working with one of the most innovative companies in the tobacco industry.

  • Experience Level: Junior
  • Total Years Experience: 0-5
  • Job Languages: Lithuanian
  • Job Posting Schema: No

In collaboration with the world leader in the design of smokeless products, we are seeking talent with Lithuanian language skills to join our customer care team in Athens, Greece.

Our goal is to provide seamless customer experiences for those who have already adopted smoke-free products, contributing to a healthier lifestyle and mindset.

Responsibilities

You will:

  • Educate users on device usage and maintenance
  • Provide assistance for new purchases
  • Communicate with customers via phone, chat, and email
  • Track and follow cases to ensure timely closure
  • Maintain high customer satisfaction, representing a major brand
  • Establish strong relationships with partners and demonstrate empathy
Requirements

You will bring:

  • Fluency in Lithuanian
  • Excellent communication skills in English
  • Exceptional communication and problem-solving skills
  • Computer knowledge and tech savviness
  • Resourcefulness and ability to multitask
  • A team player mindset in a fast-paced environment
Benefits

We offer:

  • Full relocation support, including flight tickets and accommodation expenses
  • Competitive monthly salary and additional benefits
  • Referral program with attractive incentives
  • Healthcare benefits and various discounts
  • Comprehensive training by certified instructors
  • Professional growth and development opportunities
  • State-of-the-art premises with relaxing break areas
About Us

We are a multinational company that values diversity and equal opportunities for all employees. Join us in advancing your career and developing strong experience and skills in a global market.

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