Senior German Speaking Customer Service Ambassador
1 day ago
Are you a customer service professional with excellent communication skills in German and English? Do you have a passion for delivering exceptional support to clients?
We are seeking a highly motivated and organized individual to join our team as a German Speaking Customer Service Representative.
Key Responsibilities:- Customer Support: Provide top-notch customer service to German-speaking clients via phone, email, and chat, ensuring their inquiries are addressed promptly and accurately.
- Financial Product Knowledge: Stay up-to-date on the latest financial products and industry trends to offer informed support to clients.
- Issue Resolution: Efficiently resolve customer issues, maintaining a high level of satisfaction and retention.
- Collaboration and Development: Work collaboratively with team members, share best practices, and engage in ongoing training and development to refine your skills and knowledge.
- Language Proficiency: Fluency in German and English, both spoken and written.
- Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with a strong customer service orientation.
- Previous Experience: Previous experience in customer service or the financial sector is a plus.
- Remote Work: Ability to work independently and manage time effectively in a remote environment.
- Problem-Solving Skills: Strong problem-solving skills and attention to detail.
- Motivation and Attitude: Motivated self-starter with a positive attitude.
- Private Health Insurance:
- Training & Development:
- Performance Bonus:
- Extra Salaries:
- Fully Paid Training:
- Great Salary:
- Fully Paid Relocation Package:
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