Slovak Language Expert in Tech Support

1 day ago

Athens, Attica, Greece beBeeCustomer Full time
Customer Service Representative in Tech Industry

About the Job

Join a dynamic team and thrive in an exciting opportunity to provide exceptional customer service to Slovak-speaking clients. This role is perfect for individuals with a passion for technology and a dedication to delivering outstanding customer experiences.

As a Customer Service Representative, you will be responsible for handling inquiries, resolving issues, and maintaining a comprehensive understanding of the company's products and services. You will work collaboratively with team members to enhance service quality and improve customer satisfaction.

Key Responsibilities:

  • Provide top-notch support to customers through various channels, including phone, email, and live chat.
  • Resolve customer inquiries effectively and ensure a smooth service experience.
  • Maintain a thorough knowledge of the company's products and services to provide accurate information.
  • Document customer interactions and feedback in the company's CRM system to ensure accurate records.
  • Work collaboratively with team members to enhance service quality and improve customer satisfaction.

Requirements

To excel in this role, you must possess excellent communication and interpersonal skills, as well as the ability to thrive in a fast-paced environment while handling multiple tasks. Fluency in Slovak, both written and spoken, is essential, with proficiency in English also required.

Benefits

This role offers a range of benefits, including private health insurance, training and development opportunities, performance bonuses, and a fully paid relocation package.

What We Offer

Our organization is dedicated to providing a supportive and enriching work environment where your contributions are valued, and your professional growth is supported. Join us and discover a new opportunity for career advancement and personal growth.

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