Sweden-Greece Customer Service Representative

1 day ago


Athens, Attica, Greece beBeeCustomer Full time
About the Role

This is an exciting opportunity to join a prestigious Big Tech company in Greece as a Swedish-speaking customer service representative.

You will be part of a dynamic team that provides exceptional support to customers, addressing inquiries and resolving issues related to cutting-edge technologies. In this role, you will serve as the frontline support for customers, leveraging your skills in a fast-paced tech environment while immersing yourself in the Greek culture.

Key Responsibilities:

  • Provide top-notch customer support to Swedish-speaking clients through various channels, including phone, email, and live chat.
  • Efficiently resolve customer inquiries and technical issues, ensuring high satisfaction levels.
  • Stay informed about the latest products, services, and updates to offer accurate assistance to customers.
  • Document all customer interactions in our CRM system for record-keeping and follow-up.
  • Collaborate with team members to identify trends in customer feedback and suggest improvements.
  • Participate in training and development programs to continuously enhance your product knowledge and customer service skills.

Requirements

  • Fluent in Swedish, both written and spoken; proficiency in English is essential.
  • Excellent communication and customer service skills with a friendly and positive attitude.
  • Ability to multitask and operate efficiently in a fast-paced environment.
  • Strong problem-solving skills and meticulous attention to detail.
  • Previous experience in customer service or technical support is highly desirable.
  • Familiarity with CRM systems and customer support platforms.
  • A willingness to learn, adapt, and embrace living in a new cultural setting.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package (flight, transfer and hotel)


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