Technical Operations Manager

1 day ago


Athens, Attica, Greece beBeeOperations Full time
Job Description

We are seeking a seasoned Technical Operations Manager to lead our support function across Production, Incident Management, QA/UAT, and Operational Testing.

The ideal candidate will oversee a cross-functional team managing real-time issues, coordinating testing and pre-release validation, and ensuring our platforms operate with resilience, accuracy, and compliance.

This is a high-impact role that sits at the core of our uptime and service quality.

Required Skills and Qualifications
  • A Bachelor's degree in Computer Science or related field; a Master's degree or MBA is considered a plus
  • 5+ years of experience in Production Support, QA, or Technical Operations roles, ideally within a FinTech, PSP or e-commerce context
  • Proven experience in leading technical teams or supervising multi-role squads
  • Strong understanding of production monitoring and incident resolution practices
  • Solid knowledge of SQL and comfort working with transactional or financial data
  • Familiarity with observability tools, ticketing systems, and QA tooling
  • Prior exposure to payments, EMIs, PSD2, or regulated financial environments is a strong advantage
Benefits
  • Competitive full-time salary
  • Private Family Medical Plan
  • Monthly meal allowance
  • Learning and development programs and access to relevant resources
  • A flexible hybrid model of work
  • Free wellness subscription


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