French Language Financial Expert

2 days ago


Athens, Attica, Greece beBeeCustomer Full time

We are seeking a highly skilled French Speaking Financial Services Support Agent to join our team in Athens.

Job Description

This role requires a dedicated individual who is passionate about delivering exceptional customer service within the financial services sector. You will be responsible for assisting French-speaking customers with their financial inquiries, addressing concerns, and guiding them through our range of financial products.

Key Responsibilities:
  • Provide outstanding customer support via phone, email, and live chat.
  • Assist customers with inquiries related to financial products and services in French.
  • Resolve customer complaints efficiently to ensure satisfaction.
  • Guide customers through financial offerings and services.
  • Document customer interactions accurately in the CRM system.
  • Collaborate with team members to enhance the customer experience and service quality.
Requirements

To succeed in this role, you must possess:

  • Fluency in French (both spoken and written).
  • Excellent communication and interpersonal skills.
  • Previous experience in customer service, ideally within the financial services industry.
  • Strong problem-solving abilities with a customer-focused approach.
  • Able to work effectively in a team as well as independently.
Benefits

You will enjoy a comprehensive benefits package including:

  • Private Health Insurance.
  • Training & Development.
  • Performance Bonus.
  • 2 Extra Salaries Per Year.
  • Fully Paid Training.
  • Fully Paid Relocation Package.


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