French Language Financial Expert
2 days ago
We are seeking a highly skilled French Speaking Financial Services Support Agent to join our team in Athens.
Job DescriptionThis role requires a dedicated individual who is passionate about delivering exceptional customer service within the financial services sector. You will be responsible for assisting French-speaking customers with their financial inquiries, addressing concerns, and guiding them through our range of financial products.
Key Responsibilities:- Provide outstanding customer support via phone, email, and live chat.
- Assist customers with inquiries related to financial products and services in French.
- Resolve customer complaints efficiently to ensure satisfaction.
- Guide customers through financial offerings and services.
- Document customer interactions accurately in the CRM system.
- Collaborate with team members to enhance the customer experience and service quality.
To succeed in this role, you must possess:
- Fluency in French (both spoken and written).
- Excellent communication and interpersonal skills.
- Previous experience in customer service, ideally within the financial services industry.
- Strong problem-solving abilities with a customer-focused approach.
- Able to work effectively in a team as well as independently.
You will enjoy a comprehensive benefits package including:
- Private Health Insurance.
- Training & Development.
- Performance Bonus.
- 2 Extra Salaries Per Year.
- Fully Paid Training.
- Fully Paid Relocation Package.
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