
Debt Collection Professional
23 hours ago
Debt Recovery Specialist
We are seeking a highly skilled Debt Recovery Specialist to join our team. As a key member of our collections department, you will play a vital role in ensuring timely and effective debt resolution.
Key Responsibilities:- Engage with debtors via dialer to achieve debt collection, restructuring, or other amicable resolutions.
- Utilize strong verbal and written communication skills to understand reasons for delinquency and advise on proper payment arrangements.
- Review client deposit accounts to propose offsets to the relevant unit.
- Negotiate and support optimal solutions for all stakeholders involved.
- Manage supporting documents from debtors to facilitate settlement and ensure compliance with relevant regulations.
- Coordinate the debt recovery process using our systems.
- Excellent verbal communication skills with the ability to make quick, accurate, and appropriate decisions.
- Strong active listening, negotiation, and persuasion skills.
- Ability to analyze problems and resolve them in a timely manner.
- Capability to work in a rapidly changing, deadline-driven environment while effectively managing multiple responsibilities and prioritizing tasks accordingly.
- Team-player with the ability to interact effectively with different stakeholders.
- A supportive work environment.
- Rich training and development opportunities.
- Exciting career growth opportunities and a solid internal career path.
- A hybrid work model allowing for flexibility between working from home and office.
We are a leading provider of credit management services across 20 markets in Europe. Our mission is to help companies get paid and support individuals with their late payments, leading the way to a sound economy and playing a critical role in society at large.
We value leadership and accountability, and we encourage everyone to take ownership of their actions and trust each other. Our three leadership principles are Deliver Impact, Inspire Trust, and Embrace Growth.
How to Apply:If you are interested in this position and believe you have the right qualifications, please submit your English CV and a cover letter via the application link.
We strive to create a diverse and inclusive workplace and welcome applicants from all backgrounds.
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