IT Application Operations and Maintenance Specialist

4 days ago


Marousi, Attica, Greece beBeeITOperations Full time
Job Description

The ideal candidate will be responsible for ensuring the smooth functioning of banking applications. This includes managing day-to-day operations, monitoring system availability and reliability, and using a variety of tools to monitor the system.

Additionally, the new team member's responsibilities will include:

  • Monitoring Operations: Managing the IT Banking Applications Team, ensuring the availability and reliability of system.
  • Ensuring application and service processes and outputs are error free and complete.
  • Set-up and monitor automated jobs in a central scheduler.
  • Develop Procedures: Create and maintain procedures and protocols (e.g., checklists) for banking applications.
  • Communicate & Coordinate: Liaise with employees and vendors to ensure seamless operations.
  • Collaborate Cross-Departmentally : Work closely with other bank departments to ensure problem-free user operations.
  • Support & Troubleshoot: Provide support and assistance with application configuration and troubleshooting; conduct demos and training sessions for employees.
  • Maintain Applications: Perform maintenance, and support tasks including patching and release management.
  • Diagnose & address application issues.
  • Assist in software upgrade and migration projects.
  • Assist with auditor's requests as assigned.
  • Ensure continuity of the business processes supported by one or many applications / services.
  • Analyze, troubleshoot and problem solve simple to complex software and data problems.
  • Access Control: Configure system access rights, application parameters, user privileges and user roles. Set-up new users, terminate or modify access rights upon request.


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