Dutch Speaking Customer Service Representative
2 days ago
Pursue a fulfilling career in customer support and become an integral part of our team by providing exceptional service to clients leasing and financing vehicles.
Responsibilities- Deliver outstanding customer support through phone, email, and chat interactions, ensuring customers receive prompt and professional assistance.
- Assist clients with inquiries related to vehicle leasing and financing options, providing personalized solutions to meet their needs.
- Resolve customer complaints and issues efficiently and effectively, maintaining a high level of customer satisfaction.
- Educate clients about leasing and financing products, offering guidance on available options and helping them make informed decisions.
- Document customer interactions accurately for quality assurance and process improvement purposes.
- Collaborate with colleagues to enhance service delivery and customer satisfaction, contributing to the success of our team.
Requirements
- Fluency in Dutch is essential for this role.
- Strong communication and interpersonal skills are necessary for building trust with clients.
- Previous experience in customer service or support roles is preferred, especially in the automotive or finance sector.
- Excellent problem-solving abilities focused on delivering customer satisfaction are required.
- Able to work effectively in a team-oriented environment with a positive attitude and willingness to learn about car leasing and financing services.
- Familiarity with customer service software and tools is beneficial.
Benefits
- Comprehensive private health insurance coverage.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- Performance-based bonuses to recognize your achievements.
- Two additional salaries per year, providing financial security and stability.
- Full reimbursement for relocation expenses, including flights, transfers, and accommodation.
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