Dutch Speaking Customer Service Representative

2 days ago


Athens, Attica, Greece beBeeCustomer Full time

Pursue a fulfilling career in customer support and become an integral part of our team by providing exceptional service to clients leasing and financing vehicles.

Responsibilities
  • Deliver outstanding customer support through phone, email, and chat interactions, ensuring customers receive prompt and professional assistance.
  • Assist clients with inquiries related to vehicle leasing and financing options, providing personalized solutions to meet their needs.
  • Resolve customer complaints and issues efficiently and effectively, maintaining a high level of customer satisfaction.
  • Educate clients about leasing and financing products, offering guidance on available options and helping them make informed decisions.
  • Document customer interactions accurately for quality assurance and process improvement purposes.
  • Collaborate with colleagues to enhance service delivery and customer satisfaction, contributing to the success of our team.

Requirements

  • Fluency in Dutch is essential for this role.
  • Strong communication and interpersonal skills are necessary for building trust with clients.
  • Previous experience in customer service or support roles is preferred, especially in the automotive or finance sector.
  • Excellent problem-solving abilities focused on delivering customer satisfaction are required.
  • Able to work effectively in a team-oriented environment with a positive attitude and willingness to learn about car leasing and financing services.
  • Familiarity with customer service software and tools is beneficial.

Benefits

  • Comprehensive private health insurance coverage.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • Performance-based bonuses to recognize your achievements.
  • Two additional salaries per year, providing financial security and stability.
  • Full reimbursement for relocation expenses, including flights, transfers, and accommodation.


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