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Greece Customer Service Representative
2 weeks ago
We are seeking a Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing high-quality support to our customers through various channels.
- Job Description: We are looking for a motivated and service-oriented individual who can handle inquiries via phone, chat, email, and social media.
- Key Responsibilities:
- Deliver exceptional customer service through multiple channels.
- Guide users through account setup, login issues, payment concerns, and technical questions.
- Serve as a reliable contact, especially for sports-related customer needs.
- Respond to client feedback with empathy and professionalism.
- Communicate clearly and effectively to foster trust and customer loyalty.
- Adhere to company procedures and maintain quality service standards.
- Share feedback and ideas to help improve customer satisfaction and support efficiency.
- Language Skills: Fluent in Spanish (C2 level) and English (B2 level).
- Citizenship/Residency: EU Citizenship or Greek Residency Card.
- Experience: 0-1 year of experience in customer support.
- Skills: Strong leadership, analytical, and communication skills.
- Eagerness: Eagerness to learn and grow.
- Competitive Salary: Attractive compensation reflecting your skills and experience.
- Performance Bonus: Performance bonus based on achievements and results.
- Health and Life Insurance: Comprehensive coverage for your well-being.
- Remote Work: Enjoy the flexibility of working from home.
- Relocation Package: Support for relocation to ensure a smooth transition.
