Customer Service Expert

2 days ago

Athens, Attica, Greece beBeeCustomer Full time

Customer Service Representative

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Are you looking for a role where you can make a real difference in people's lives? As a Customer Service Representative, you will play a crucial part in our Front Office department, working closely with customers to resolve their queries and provide them with the best possible experience.

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  • Be at the forefront of customer service, operating via telephone/chat/email to support customers",">
  • Maintain accurate and professional records of customer interactions, ensuring that all information obtained is confidential and secure",">
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What we're looking for:

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  • Experience in customer-facing roles",">
  • Excellent communication and interpersonal skills, with the ability to showcase empathy and confidence towards a diverse customer base",">
  • Service-oriented mindset with a focus on problem-solving and resolution",">
  • Ability to work both independently and as a member of a team",">
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A plus if you bring:

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Native oral & written skills in one or more languages

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What we offer:

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  • A supportive and dynamic work environment",">
  • Ongoing training and development opportunities",">
  • Exciting career opportunities and a solid internal career path",">
  • A hybrid working model that offers flexibility and work-life balance",">
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About us:

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We are a leading provider of credit management services across Europe. Our mission is to help companies get paid and support individuals with their late payments.

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At our company, we value leadership and accountability. We lead ourselves when collaborating to meet the needs of our clients and customers. This makes us all leaders, independent of role or responsibility.

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How to apply:

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If you are interested in this position and believe you have the right qualifications, please send your CV and a cover letter.

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