German Speaking Real Estate Specialist
1 day ago
Job Title: Real Estate Support Representative
Description: We are seeking a highly skilled and dedicated professional to join our dynamic team as a German-speaking Real Estate Support Representative. This exciting opportunity is ideal for individuals with excellent communication skills, a customer-focused approach, and a passion for providing exceptional service.
Responsibilities:
- Deliver High-Quality Customer Service: Assist German-speaking clients with their real estate inquiries, resolve issues related to property management, and provide guidance on various services provided by the company.
- Support Property-Related Queries: Help clients with property-related questions, maintenance requests, and lease agreements in a timely and efficient manner.
- Troubleshoot Issues: Identify and resolve client issues promptly, ensuring a seamless experience for all clients.
- Document Interactions: Document customer interactions thoroughly in the support system to ensure accurate record-keeping and effective communication.
- Collaborate with Team Members: Work closely with property managers and team members to enhance customer satisfaction and improve operational effectiveness.
Required Skills and Qualifications:
- Fluency in German and English: Excellent written and spoken language skills in both languages are essential for this role.
- Customer Support Experience: Previous experience in customer support, particularly in real estate or property management, is highly valued.
- Communication and Interpersonal Skills: Exceptional communication and interpersonal skills are crucial for building strong relationships with clients and colleagues.
- Attention to Detail and Organizational Abilities: Strong attention to detail and organizational abilities are necessary for managing multiple tasks and priorities effectively.
Benefits:
- Training & Development: Opportunities for growth and development through training and education programs.
- Performance Bonus: Competitive performance-based bonuses to recognize outstanding achievements.
- Competitive Salary: A competitive salary by Greek standards.
- Fully Paid Relocation Package: A comprehensive relocation package including flight to Athens, transfer, and hotel for the first 4 weeks.
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