Dutch-Speaking Cybersecurity Professional

1 day ago

Athens, Attica, Greece beBeeCybersecurity Full time €104,000 - €130,878

We are seeking a highly skilled Cybersecurity Customer Support Specialist to join our team.

Job Description

This role involves working with customers via phone, chat, and email to ensure they receive top-notch support for their antivirus software needs. You will troubleshoot technical issues, track cases, and maintain high customer satisfaction levels while representing a leading brand in the industry.

Required Skills and Qualifications
  • Fuency in Dutch
  • Excellent communication skills in English
  • Exceptional written and spoken communication skills, soft skills, as well as problem-solving skills
  • Empathy and a passion for customer service
  • Familiarity with current Anti-Malware and Firewall products
  • Ability to install an operating system and install additional necessary software
  • Ability to troubleshoot common PC, Mac and mobile issues
  • Knowledge of MAC, iOS and Android Operating Systems
  • Knowledge of Firewall, Antivirus products and Security domain
  • Knowledgeable in Windows X OS (Windows XP to 10) & Mac OS fundamentals
  • Base knowledge of networking technologies (TCP/IP, DNS, WLAN)
Benefits
  • Competitive monthly salary + 2 extra salaries per year
  • Referral Program: Bring your friends and receive great bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity
Relocation Assistance

We provide complete support to help you ease your relocation to Greece. This includes covering your flight tickets expenses, hotel accommodation, and support with the house searching process.

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