
French Speaking Cybersecurity Professional
2 weeks ago
Job Opportunity:
Are you a skilled French speaker with good computer skills? We are seeking an individual to join our Cybersecurity Customer help-desk team and assist customers in staying safe online.
Our company collaborates with leading IT Security Software companies dedicated to protecting personal data. We invite you to be part of a team that assists customers find the solutions they need for antivirus software.
What we do:
- Communicate with customers via phone, chat & e-mail
- Ensure full functionality of antivirus protection
- Troubleshoot technical issues using problem-solving skills
- Track and follow cases to ensure efficient closure
- Maintain high customer satisfaction representing a major brand
- Provide strong professional relationships with all partners and show empathy at all times
- Log cases on internal systems while getting up to date with client's products & services
What we offer:
- Support for relocation to Greece (flight tickets expenses, hotel accommodation, house searching process)
- Competitive monthly salary + 2 extra salaries per year
- Referral Program: Bring a Friend
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises providing a great working environment
Join our dynamic team and advance your career in a multinational company developing strong experience and skills.
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