Polish Speaking Client Support Specialist Opportunity in Sunny Greece
1 day ago
Are you passionate about delivering exceptional customer service and eager to embark on a new adventure? We seek a skilled Customer Service Representative to join our team, providing top-notch support to our valued Polish-speaking customers in Greece.
Job Description:
As a member of our diverse and dynamic work environment, your primary responsibility will be to assist clients through various channels, including phone, email, and chat. You'll address customer inquiries and resolve issues efficiently while maintaining a positive demeanor. Your excellent communication skills and customer-focused mindset will guide customers through our products and services, ensuring they have an outstanding experience.
Responsibilities:
- Deliver exceptional customer service in Polish, addressing client inquiries and resolving issues efficiently.
- Collaborate with different teams to troubleshoot and resolve complex customer issues.
- Keep detailed records of customer interactions in our CRM system for reporting and follow-up.
- Proactively suggest improvements based on customer feedback.
- Participate in team initiatives to enhance customer satisfaction and service quality.
Required Skills and Qualifications:
- Fluency in Polish and working proficiency in English; knowledge of additional languages is a plus.
- Prior experience in customer service or support roles is highly desirable.
- Strong communication skills coupled with a customer-focused mindset.
- Effective problem-solving skills and a positive attitude towards challenges.
- Ability to work independently and collaboratively within a diverse team.
Benefits:
- Relocation package to Greece, including flights, transfers, and accommodation.
- Professional growth and development opportunities.
- Career growth opportunities in a renowned global company.
- International and diverse work environment.
- Competitive performance bonuses.
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State-of-the-art premises, providing a great working environment with relaxing break areas.
- Special events and community and social responsibility initiatives.
- Referral program: bring your friends and receive great bonuses.
Others:
- This role is more than just a job - it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most affordable and beautiful locations in Europe.
- Experience the vibrant culture and stunning coastlines of Greece, and make unforgettable memories.
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