Multilingual Business Payments Advisor Position in Greece
2 weeks ago
Elevate Your Career with a Dynamic International Company:
Job OverviewCross Border Talents, a global leader in international recruitment, is proud to partner with a leading BPO company specializing in delivering world-class customer and business process services. We are seeking Dutch-speaking professionals to join their dynamic team in Athens, Greece.
This role offers an exciting opportunity to grow professionally in an international environment while enjoying the benefits of living and working in a vibrant European city.
Key Responsibilities- Manage inquiries related to financial status of merchant accounts and assist with transactions (refunds, manual charges, payment tracking).
- Facilitate onboarding for new business clients and ensure seamless integration into the system.
- Maintain and update client information in internal databases.
- Deliver timely and professional assistance via email and phone (call volume is less than 5%).
This is a customer-centric role that emphasizes accuracy, professionalism, and adaptability to diverse client needs.
Compensation and BenefitsWe offer a competitive compensation package, including a base salary of 1450 EUR per month, a language bonus of 100 EUR per month, and a performance-based bonus of up to 10%. Additionally, you will enjoy a meal allowance and private health insurance.
Location and Schedule- Workplace: On-site in Athens, Greece.
- Schedule: Monday to Friday, 9:00-19:00 (rotative, 40 hours/week).
- Dutch language proficiency (native level) and English (minimum B2).
- Strong communication, active listening, and customer-oriented problem-solving skills.
- Prior experience in customer service or B2B support is an advantage but not mandatory.
Cross Border Talents specializes in connecting multilingual professionals with career opportunities that align with their goals and aspirations. By partnering with our esteemed client, we offer you the chance to thrive in an international environment, surrounded by professionals who share your passion for excellence.
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