Professional Customer Support Specialist
2 days ago
Cross Border Talents is seeking an exceptional individual to fill the role of a Customer Advisor, providing top-notch support to customers in Athens, Greece.
Our mission is to empower talented individuals with opportunities to grow and thrive in a multicultural environment. With over 1,000 job openings across 10 EU countries each month, we offer a unique chance for professionals to expand their skills and experience.
If you're looking to acquire new professional expertise while enjoying the vibrant city of Athens, this may be the perfect opportunity for you. As a customer support agent, your primary goal will be to deliver exceptional service to clients while working with renowned international brands.
Your key responsibilities will include:
- Representing a global brand;
- Collaborating in a diverse team environment;
- Developing strong customer relationships and delivering outstanding experiences;
- Troubleshooting through open questions, support materials, and system training;
- Providing recommendations for common issues or frequently asked questions.
To excel in this role, you'll need:
Essential Qualifications- Fluent Portuguese language skills (C2 level or higher);
- Adequate English proficiency (B2 level);
- Typing speed: 25 words per minute;
- Availability to work flexible shifts;
- Strong computer skills;
- Previous experience or exposure to client interactions;
- Excellent communication and interpersonal skills;
- Good listening and empathy abilities;
- Effective time management and teamwork capabilities.
We offer a range of benefits, including:
Join Our Team's Offer- Paid travel expenses;
- Accommodation in a hotel for the first two weeks, followed by assistance in finding a house tailored to your preferences;
- Renewable contract of 12 months;
- Comprehensive health coverage and private healthcare options;
- An attractive salary with performance-based bonuses;
- Regular working hours: 40 hours per week (8 hours a day, 5 days a week);
- Greek language lessons;
- Free real estate agency fees.
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